St- Louis

Martin Luther King Jr. Scholar: 10 Years Later

mlkAlmost 10 years ago, I arrived in St. Louis to interview for the Martin Luther King Jr. Scholarship at Saint Louis University. The scholarship had been around for two years, but this year was the first year the college was interviewing candidates before selecting scholarship recipients. The weekend was cold, in the teens, one of the coldest for St. Louis that winter. The water in the ponds next to the Cupples House was frozen over, an incredible sight for someone coming all the way from Hawaii to interview. The MLK Jr. Scholarship is awarded to students "who are committed to the promotion of social justice in our society." Scholars are expected to uphold their commitment to diversity and social justice during their time at the university, as well as meet yearly GPA and leadership requirements. If I wasn't clear by now, I was awarded the scholarship and was expected to uphold this commitment during my four years at SLU and after graduation.

Diversity and Social Justice

Social justice is the view that everyone deserves equal economic, political and social rights and opportunities. I absolutely despise the phrase "social justice warriors" because the phrase conjures images of Twitter trolls and selfish individuals who are "activists in name only." Social justice is a good thing. Social justice worth working toward and ought to be promoted on a daily basis. A better term for a "social justice warrior" is "butthead." The term "social justice warrior" only makes it easier for people to dismiss actual social justice as a legitimate goal and perspective, especially in a world that so desperately needs it.

But, I digress.

Diversity is much more than racial diversity. It's much more than making sure your school, company or organization has "this person" or "that person." Diversity also includes religious diversity, gender diversity, intellectual diversity, hometown diversity (diversity of the location of one's upbringing) etc. As a white woman with a white name, I don't look or sound diverse (well, half white, but I look white to most people). Since being a MLK Scholar meant this commitment to diversity, I felt that a Native Hawaiian in the Midwest I could create diversity and contribute to the community in ways different from my peers and from those in the St. Louis area.

What Does It Mean to Be a Scholar?

I always understood SLU's motto to be "men and women for others." The motto could've changed in the years since I graduated, since the university now says its motto is "higher purpose, greater good."  To me, being an MLK Scholar meant taking King's legacy and teachings beyond the Civil Rights Movement of the 60s. I think it means finishing the work he was unable to finish and doing the work that he would've been unable to get to even if he was still alive. King would've been a busy man in the decades afterward if he wasn't assassinated in 1968.

During my four years at SLU, being a Scholar meant active membership in the university's Amnesty International chapter. It meant yearly participation in SLU's Make a Difference Day every October and volunteering weekly as a tutor at a local high school. It meant being the one political science major who studied among the physics and engineering majors in Parks College. It meant being one of the few people from Hawaii at SLU. It meant being different was an asset, not a liability.

10 Years Later

Ultimately, being an MLK Scholar meant recognizing that privilege doesn't have to an institutional construct designed to hold others back with the exception of a few. Privilege is bestowed to the few as a responsibility to the many. With great power, comes great responsibility. I graduated from SLU debt free, and the scholarship contributed to that outcome. If graduating on time from a four-year private institution of higher learning debt free isn't privilege, then perhaps I don't really know what privilege is.

Nowadays, I uphold the commitment to diversity and social justice through my work with the Amnesty International St. Louis local group. Being an active member of Amnesty comes with its own set of responsibilities and helps me to have perspective on the full extent of my privilege. Martin Luther King Jr. once said, "Life's most persistent and urgent question is, 'What are you doing for others?"

It's also a question a scholarship program at a Jesuit university asks its potential candidates. Ten years ago, I didn't know much about Martin Luther King Jr. except what I learned in class and from our textbooks. Today, I think he has a continual, ever-changing legacy because what he stands for is timeless, yet timely.

I Don't Like Tornado Warnings

I don't like it when the sirens go off. They are scary. Sean says we don't have to do anything until it gets really windy, or until you hear it get really loud, like the sound of an oncoming train. I don't like any of it, although I don't think anyone does. It makes me worry about getting to a safe place on time, and whether or not I'll be able to save the kitty too. The cat seems more comfortable with all this than I am. He's taking a nap on a perch in this cat tree. The rain and thunder doesn't seem to bother him, although hail does freak him out when it hits the windows.

I Still Have a Daily Word Count to Hit

I hit the word count yesterday by writing approximately 1,900 words. This included yesterday's post and two posts for my client: one recruiting news roundup and one about how to use social media to increase your association membership. I think I could have done better on the latter. My client takes the time every now and then to tell me that I do an excellent job and that I help her tremendously. She takes the time to tell me, so I don't think she's lying and I believe her.

Once I finish this, I will only be at 250 words. Only 1,500 words to go! It only looks difficult. I've gotten plenty of practice writing 600-word blog posts in an hour or so. The tough part is having enough to say on a topic to hit the milestone.

I am Getting SuperBetter at Eating Healthier

my secret headquarters As I was working on my summer reading list and making my way through Citizenville, the author discussed the idea of making government more fun by turning civic duty into some sort of game. The city of Manor, Texas did it by awarding residents a fake currency for submitting an idea on how to fix the idea. If your idea is chosen to be implemented, you got even more of this fake currency, called innobucks. These innobucks could then be redeemed for real life goods, such as being mayor for a day or free appetizers at a local eatery. I'd do more for St. Louis if it meant more Ted Drewes and Kaldi's coffee.

Anyway, while reading about this great stuff, the author mentioned the name Jane McGonigal, who had started this really awesome website/online game called SuperBetter. I remembered her from a TED talk I watched a few years ago (it's below if you want to watch it), and I didn't realize that she had started this gaming website "designed to help you build personal resistance." I had to see what it was all about and give it a whirl.

I Haven't Even Started Yet and It's Amazing

superbetter logoSuperBetter is SO FREAKIN' COOL. Once you sign up (which is free), it starts you off with four different exercises about the four different types of resilience: physical, mental, emotional, and social. The exercises are incredibly easy, ranging from taking three steps to looking out a window for a few moments, from thanking someone on social media to snapping your fingers 50 times. Each exercise comes with a short one-minute video about that resilience and some of the science. After you do these four things, called quests, you then move on to choosing your secret identity, choosing your challenge, and choosing a power pack to overcome your challenge (you can even create your own power pack if you want). My business coach should totally incorporate this into her coaching.

I went through this, and chose eating healthier as my challenge. I went vegan after Thanksgiving, and after a few months of keeping that up, it's slipped away. I'm no longer vegan. I'm not even vegetarian. Since I have two things on my life goals list about eating healthier (one is to avoid eating out for an entire month, and another is to be vegan for one year), I decided that this would be a perfect place to start. I've been thinking about eating healthier ever since my diet slipped, but haven't made any movement in the right direction. Now, with the help of power ups, allies, and fighting bad guys, I'm hopeful and excited to have concrete steps to move in the right direction.

I do have to admit, I LOVE the branding. The more colors something has, the better it must be. The rainbow is just phenomenal.

I Will Start Today/Tomorrow

I have downloaded my Power Pack, the Full Plate Diet, and I will start my first quest today/tomorrow. I already know that what I need to do is watch a video, sign up for a free membership, and subscribe to a newsletter. Sounds easy enough! But, of course, when you are just starting, the first step is always the easiest. It's the next 972 steps that are difficult.

In the meantime, if you want to know a little more about this concept of gamification, and whether it really works, then here it from the founder herself. Part of the reason why this TED talk is so cool is that she's a female gamer who's using games to help others better the lives of others as well as their own lives.

[ted id=1501]

OMG bonus talk! I didn't realize that she had TWO TED talks! I just watched the one above for the first time as I was putting this post together, when she referenced her first talk in this second talk. I was really trying to find and to share the one below, which is her first talk. Anyway, they are both long, but both incredibly compelling. After all, she is essentially encouraging us to play more games and to turn more of life into a game. Rock on, right?

[ted id=799]

I am Thankful I Don't Have Student Debt

no student debt I managed to do something that's unthinkable, and maybe nearly impossible, in this day in age: graduate college without a dime of student debt. On top of that, I graduated from Saint Louis University, which cost about $35,000 a year. If I remember correctly, during my four years at SLU, tuition increase by about 10%. I do believe it actually increased at least three out of those four years.

We Can Actually Thank SLU Financial Aid for This One

On more than one occasion, my father asked me to go to financial services and to ask about a student loan. "Tell them you need a loan," he said. I did that during my freshman year, and I never went back again, despite repeated requests.

When I visited my freshman year, all the counselor did was tell me that I needed to talk to a bank instead. He (at least I think it was a he. It's been six or seven years now.) printed a list of banks out and said that one of the six or seven banks on the list would be a good option. He didn't tell me how to approach these banks, or where branches were located, or even ask how much money I really needed. I expected this to be a 20 or 30-minute meeting, having a discussion and going through how this process works. I actually thought I would be getting some paperwork on an actual loan. Silly me, as all this means work for financial services. I don't think the meeting even lasted five minutes.

I'm from Hawai'i, and I'm attending school in St. Louis. I don't recognize any of these banks. There's no American Savings Bank or Bank of Hawaii on the list. Wells Fargo only sounds familiar, but it's not a brand I really know anything about. Did they really expect to forge such a huge financial relationship with a company I barely heard of? I suppose this isn't much of a dilemma for most people since they probably get the loan before starting college or the next semester.

So, I never got a student loan. I was always able to avoid it because the financial services department was so unhelpful. It wasn't that I didn't want a loan, but it's hard for my parents to help me when they are 4000 miles away and they're not even on the same land mass.

How College Did Get Paid For

About a quarter of my total college tuition (for all four years) came from the Martin Luther King Jr. Scholarship, which is awarded to SLU freshmen who show a commitment to diversity and who demonstrate leadership. I am grateful for this scholarship and when I can, I interview incoming freshmen for scholarship selection when that weekend rolls around in February or March.

For the first two or three years, my great aunt helped a lot. She had a lot of money, but didn't do much with it in her ripe old age. When she passed on, I believe the money she left for me was used for college as well. I think after she passed, my parents covered the rest of the tuition.

Without Student Loans, I Can Have a Business

More than 38 million Americans have student loan debt, totaling nearly $1 trillion. Student loan debt now surpasses credit card and auto loan debt in this country. Those numbers are staggering, and even though I do have credit card debt (most of which I've accrued after I started the business), there's no way I could have a business if I had student debt. That would have been an additional cost that I would have had to account for in the beginning, making it harder to generate enough income and to be able to put something back into the business. With a ton of debt right after graduation, there would have also been a lot of pressure to find a steady career, instead of taking the chance to venture on my own. I am very grateful that I do not have the debt to weigh me down and to narrow my options for wealth and career.

There's No Lenovo Support Center in St. Louis

Lenovo G560 laptop keyboard At least, I couldn't find one when I needed it. About two weeks ago, when I broke my laptop by spilling water on it, I contacted a computer repair service that came up on Google. They suggested that I find a Lenovo Support Center to help me, and that I find it by typing "Lenovo Support Center St. Louis" into Google and going with one of the top results. A support center would already have the part and could do the job right away, while they would have to order the part first in order to do the job.

I thought this was an excellent idea. I didn't know these "support centers" existed, and the possibility of fixing my computer was an incredible one. I could get back to work right away and not have to use my fiance's computer. I wouldn't have to buy a wireless keyboard. But, I was wrong. Below is the summary of the listings on the first Google result for "Lenovo Support Center St. Louis" and my experience:

CompuCom Systems, Inc. 9849 Manchester Rd Saint Louis, MO, 63119-1200 Tel: 888-737-6333 Distanza: 9 Miles

I HATE 888 numbers. I hate automated menus and dial by names and what not. It stems from my short stint of cold calling back in 2010. I once had a dial by name directory tell me I sucked at dial by name directories and it hung up on me. I tried the number, punched in a few buttons to try to get somewhere, but then I gave up. I just want my laptop keyboard repaired. It shouldn't be this difficult.

I do think I should have seen the word, "distanza", as a red flag for this page. I should have also been more curious about the nine miles. Nine miles from what?

CompuCom Systems, Inc. 4227 Earth City Expy Earth City, MO, 63045-1308 Tel: 314-344-3332 Distanza: 17 Miles

This number was a bad number. I don't recommend calling it.

Anders, Minkler & Diehl, LLP 705 Olive, 10th Floor St. Louis, MO, 63101 Tel: 314 655 5500 Distanza: 0 Miles

This listing is actually an accounting firm, so I have no idea why they're on this list. I know this because I've actually been to their offices before, and they helped me with my taxes. I called them anyway, and the person who answered had no idea what I was talking about. She offered to forward me to someone who might know what I'm talking about. She did that, and I got a voicemail. I didn't leave a message. I don't really need some guy calling me back only to tell me he doesn't know what I'm talking about either, or to tell me that they weren't one at all. If the secretary had no idea about being a Lenovo Support Center, and whether they were one and what that means, then they probably aren't one.

Lazerware Inc. 2929 Gravois Ave St. Louis, MO, 63118 Distanza: 3 Miles

Fortunately, someone answered the phone and knew what I was talking about when I asked if they were a Lenovo Support Center. Unfortunately, they weren't taking new clients at this time. Really? I just want my laptop keyboard replaced. It should take an hour. It's an easy $100. What do you mean you can't take me in?

Hawk iSolutions Group, Inc.6349 Plymouth Ave St. Louis, MO, 63133 Tel: 6362567534

First of all, the number listed on the Lenovo Support Center website (the one listed here) and the number the company lists for itself on its website, are two different numbers. They don't even have the same area code. Second, the only number listed on the company's website that has the same area code is their fax number. I decided not to call any number and just fill out the form and see what happens. I didn't get any response. Why don't you respond? I want to give you money! I am a lead! You should want leads and follow-up with them diligently!

When double checking this, I also realized that the business has two different addresses listed too.

Talk to Mike

My ultimate conclusion is that if you need your Lenovo laptop repaired, talk about Mike about his computer repair services. You might have to order a part or two first, but he has been the most helpful throughout this whole thing. It was his idea to check out a Lenovo Support Center in the first place, which was great because he didn't automatically take the business for himself. He knew of a faster, perhaps cheaper, way to help me with my problem and offered that first. It's kind of worked out since he was so helpful, since it looks like he's now the best thing ought there.

As of now, I dub him and his company the Lenovo Support Center of St. Louis.