Hustle, Hustle, Hustle

I need to work harder. I have 11+ communities that I need to build around 11+ different topics. I don't have much idea how to do that, let alone doing it quickly, but that is what I need to do at work right now. The only idea I really have is to write. Write blog posts, write newsletters, write tweets, write Facebook status updates, you name it. Writing is what I do best and content marketing is what I know. I don't have any other solid ideas, and at least great content and content marketing has already been proven to work to build a community. It's just not something that gets done quickly. However, if you start and do it well, then it will work wonders in terms of building (and keeping) an active community.

I've Blogged About Recruiting and Have Never Worked in HR

I spent about nearly two years writing blog posts for the RPOA, a recruitment association that was a client of one my previous clients, Webbright Services. I never worked a day in the recruiting industry when I wrote my first blog post for them, and if I remember correctly, I seriously said that the fact my mother has over 10 years experience in human resources as part of my credentials. However, when you write weekly blog posts for a recruiting association that are based off of hours of webinars for recruiting professionals, you can learn quite a bit about recruiting in a short amount of time. It's not the only example from my career, but it's a gig that I enjoyed.

Perhaps that's just what I should do: watch a ton of videos and webinars about the topics I need to focus on and write blog posts based off of what I've watched and learned. I should do this every day and see how far I can go. I wish there were 11 days in a week, then it could be one topic for each day of the week. Alas, that is not  the case, so I'm probably going to have to shoot for writing multiple times per day to make magic happen.

Excellent, Original Content is a Rallying Cry

Sure, there are tons of people doing original content and who have something to say. Not all of it is great and not all of it eventually congregates people into a community around it. But, if you're one of the few who can write well and who has important, interesting things to say, then that's a competitive advantage that's for competitors to replicate. By the time the effort put original content yields results that turns heads, competitors are playing catch-up. The idea and hustle of original content is part of that "golden moment' I previously mentioned. If this is truly the moment I've been training for, then I need to work harder and better utilize the training that I have. That training is in content marketing, writing original content and in being a chameleon who can write well on nearly everything.

Original content and content marketing is also a golden opportunity because so few folks in my space are doing this well. They fill their blogs with a company announcement featuring the product's newest features and latest updates.

BORING!

Nobody cares. Nobody wants to read about what's new in version 4.1. How is that valuable to anyone except the company? Current customers don't care because what's new may not be anything they want or is relevant to them. After all, they were perfectly happy on the previous version and probably had no idea about an upcoming version or what was going to be in it. Too many folks have the misconception that the company blog (one of the best places for original content) is for current customers or should be about the company, when the company blog should be about potential customers and what they want to read about. The company blog is a fantastic way to pull people in, pull folks in who don't yet know about you.

Enough About Me and Enough about Writing Here

It's time to start writing elsewhere. My personal blog isn't the platform to be building those other communities that I need to build, although it makes great practice.

I Want to Talk About All the Things

When most beginners start blogging, all them blogging and social media gurus tell you that you gotta pick something. Nobody likes jacks- and janes-of-all-trades, so you need to pick something and specialize in it and build a community around that one topic you picked. It's easier that way. It's easier to attract a community. It's easier to position and present yourself. Besides, you can't be everything to everybody and you can't possibly do everything anyway. All those gurus forget to mention HOW HARD it is to pick. People are complicated and often have a variety of interests and passions, sometimes competing interests and passions. Other people just don't know what their passions are, or aren't sure among several different choices so they don't want to commit to one topic. Although clarity comes from engagement, not thought, as the great Marie Forleo says, at times it can take quite a bit of "engagement" for folks to figure out which passions and interests to spend their time on.

Therefore, I'm Going to Do All the Things

I'm just going to do all the things cause I want to do all the things and I'm going to be my own blogging and social media guru and make it work. I'm going to make it work because I think it's awesome and I think just about everything is awesome (except cockroaches, as they are not awesome). There's probably going to be a lot of app marketing, inbound marketing and content marketing in here as well because I know a lot about that stuff and I do it for a living so it's kind of hard not to have it seep into the rest of my life. After all, I have plenty of categories in my sidebar, which illustrate that I certainly love all the things and have already made previous attempts at doing all the things, even though I wouldn't have called any of those posts or categories attempts when I first created them. Never mind some of the stuff that I wrote about previously. Some of it I will iterate and bring it back and others I will not.

I'm Also Probably Going to Promote Apps Here as Well

I know! It makes me such a shrill to promote products or whatever on the blog or on the sidebar. But, first of all, it's part of my job. I love my job and I do love the apps that we create. Our apps cover all sorts of topics, and some of those topics I'm probably never going to talk about in depth on this blog. For example, our latest app is Inside Drones, which is about hobby drones, quadcopters, and how they're used in various industries. It features drones news and only drones news. so it won't ever have celebrity news or sports news or even topics more closely related like gadgets or tech news. I'm probably never ever going to talk about drones in a blog post. But, people are doing some pretty awesome things with drones, like this Drones Racing Championship that's happening next month. That just sounds darn cool. How do you not promote that and talk about that?

On a side note, I need to create my reading list for this website. I like to all sorts of books and I have plenty of favorites and recommendations, spanning all sorts of topics. You know what, if I like it I'm gonna promote it. Plain and simple. Marie Forleo does that with some of the guests she has on her show, and I've certainly bought the books and other products from some of her guests. One of my particular favorites is Sally Hogshead. Her research and ideas on fascination is just amazing.

This is the Moment I've Been Training For

I haven't blogged in SO LONG, and getting back into the swing of blogging daily or multiple times per day has been a difficult process for me. Just several years ago, I was writing 1800, 2400 words a day with no problem. I was writing blog posts for clients, blog posts for my own blog, blog posts for free for different organizations and much more. Nowadays, I can't find the motivation to do a single blog post, whether it's for myself or for work. I'm not sure what the problem is, but the only way to fix it is to sit down and write a 600-word blog post like I am doing now. Then do it again tomorrow, probably for work this time. And the do it again the next day, maybe two blog posts (one for work and one personally). I ought to get into the habit of creating great content anyway, as I need to do a lot of it over the coming months to deliver value to our users and creating opportunities for people to get to know our brand and, ultimately, download one or more of our apps.

I Need to Grow the Brand

I have about six months to get as many people as possible using Inside and its various apps. As long as it's not illegal or a method that's just acquiring bots or something, I can use just about any marketing method that works to get the job done. It's quite scary in fact. There's a lot at stake. My boss is putting a lot of faith in me to accomplish something great. I don't want to fail or to be perceived as someone who is bad at this job. I've done similar work previously, but not at this scale or this pace. Working with various apps also poses new challenges that I've never overcome before, although I am equipped with tools that I didn't have when I blogged and did social media marketing in the past.

Eventually, I Want to Revolutionize App Marketing

Small tangent, but there's an inbound marketing concept called The Buyer's Journey. It's the journey that every buyer goes through as they make their decision regarding their purchase. I think app marketing is completely focused on the decision stage and just getting the person the app. There's nothing really in the app industry on moving someone through a buyer's journey and working with a potential user to become an actual user. There's not a whole lot on ensuring actual users are happy users and doing things to turn them into fans and promoters of the app. The emphasis is so much on just increasing users and getting new users. I want to change app marketing by demonstrating that focusing on the awareness and consideration stages of the journey, you can still increase users while also having happier users who use your product more often and will do the work to get others involved. I suspect that by rushing potential users to the decision, or only presenting the decision, that folks who are still in the awareness and consideration states will ultimately delete or stop using the app because the app didn't meet their needs or solve their problems after all.

To Do That, I Need to Make This Moment Count First

I can talk about changing app marketing and what I don't like about it and what I could possibly do working at an app to provide a better experience to users when they consider, download and use apps. However, I need to accomplish a few things at work over the next few months. If I do that, while I talk about app marketing, inbound marketing, and whatever else comes to mind, then incredible things will happen.

I've spend several years blogging, several years learning how to do inbound marketing and content marketing, and I even started my own business to provide those exact services. All of that, I think was the training and the practice for this year and these next six months. I need to step up to the plate, take a few swings and hit a few home runs in the process.

How to Ensure Originality in Your Content Marketing

Every Thursday, I will republish my best articles from Technorati.com. Since Technorati redesigned its website and is under new managements, tens of thousands of articles that were previously published on the site are no longer available. I have been given explicit permission to republish my work on my own website. If your biggest content marketing challenge is creating original content, then you're not alone. Almost 70% of B2B marketers said this was their biggest challenge, according to a B2B marketing trends survey from content curation platform Curata. The next two biggest challenges for B2B marketers were having the time to do it (65%) and finding high quality content (43%) to drive a content curation strategy.

As the use and importance of content marketing continues to rise, there's added pressure on content creators to come up with new and original content regularly. Duplicate content isn't cool, but creating original content can be a challenge when you are covering some of the same topics over and over again. So, just how do you ensure originality in your content marketing without resorting to copying or running out of ideas? Here are a few ways to do that:

1. Involve More People in Your Content Marketing Process - If you have only one person writing for your blog, then creating original content is going to be a huge challenge. One person can only do so much. When it comes to your business blog, allow employees from sales and customer service to contribute as well. These folks have insight into customer questions and pain point, and can offer something incredibly valuable to the blog, something that your original blogger could have missed. For other forms of content marketing, involve a team or maybe outsource a project or two to a content marketing firm. A fresh perspective could be all it takes to get the original content you've been craving.
2. Don't Rely So Much on Copyscape - Too many people think Copyscape is the magic wand to finding original content and to banishing those plagiarists. However, Copyscape is not a silver bullet. First of all, simply rewriting something into your own words doesn't absolve the crime of plagiarism. Think of this as putting someone's book or academic report into your own words, and then putting your name on it without giving credit to the original author. The ideas aren't your own, and without proper citation, even the rewrite is still plagiarism despite passing Copyscape. Second, there are things that ought to be cited and be verbatim in content, such as a quote, a definition, a set of statistics, a phone number, and a book title. This is where human judgement comes in, as rewriting these things may make your content less powerful, not more. Third, Google hates duplicate content, but an entire article that's copied and pasted is very different from including a quote or an excerpt of someone's book or blog post. Original content is much more than having unique text. It's about having unique ideas while being able to give credit where credit is due.
3. Conduct Your Own Research - A great way to be original is to conduct your own research with a survey or analysis of data, and then to report the findings. This method may take a while, but the goal is to find something new and to have a lot to write about, more than just a single blog post or white paper.
4. Update/Repackage Current Content - No one says that once you publish something, that's it. Get more mileage from your content by updating the information, or repackaging the content. For example, if you've written 20 blog posts about anti-virus software, then take those 20 posts and turn it into a guide or an eBook about anti-virus software. You can make this original by adding an author page and an introduction in the beginning, a description of your company at the end, and updating any statistics you used in the posts. Okay, you've technically copied yourself, but you own that content. No one's going to ding you for that.

Social Marketing Tactics Balance Customer Attraction, Retention

Every Thursday, I will republish my best articles from Technorati.com. Since Technorati redesigned its website and is under new managements, tens of thousands of articles that were previously published on the site are no longer available. I have been given explicit permission to republish my work on my own website. Websites, blogs, and social media marketing strike the best balance between customer attraction and retention, according to an October 2012 survey from Constant Contact. In its survey of over 1,000 small businesses, the small business marketing firm also found that the tactics least effective at striking the balance were daily deals and online ads. This balance is critical as small businesses need to use their marketing dollars wisely, and if certain tactics can do both, then that's better for the business.

So, just how can small businesses better use websites, blogs, and social media better? What can be done so that customer attraction and retention rates improve by using these tactics, and using them more effectively? Here's how to master these tactics to do just that:

Blog and Post Regularly

Obviously, if you're only blogging and tweeting once a month, you can't expect these tactics to attract and retain customers. You're not doing it enough for anyone to notice. With social media, you should be posting/tweeting/updating at least once a day. With blogging, you should be publishing at least one post per week. With your website, you should work on adding more pages to it at least once a month. When you are employing your tactics often enough (but not so often that you overwhelm people or that your quality suffers), people will take notice of what you are doing and what you have to say. Only then, will you be able to attract and to retain customers.

Create Content with Your Customers in Mind

If all you're talking about is your company's products/services, this award you won, this event you attended, and how great your company is, then these tactics won't retain and attract as many customers as you want. The reason is that your customers don't care about any of those things. They really don't. They care about whatever problem they have and how to solve it. They care about working with a brand that knows what it's doing. They care about spending their money on a solution that will work. Since that's what they care about, that's what you need to talk about in your website, blog, or social media update. Talk about their problems and pain points, and how to solve them. Talk about your industry, where its going, and offer best practices for doing X and Y in your industry. Talk about solutions that work, and what customers ought to spend on such solutions (Yes, be the brand that reveals the number). These people will thank you for it by becoming a customer and encouraging others to become customers.

Connect the Three

Do not operate your website, blog, and social media in three separate silos! Connect the three of them with links as well as a comprehensive strategy. For example, your blog should be easily accessibly through your website, preferably through its own link in the header navigation bar. This is a mistake many small businesses make, as they either aren't connected at all or the only link is in the footer navigation bar. An extra step you can take is to include your blog feed right on the home page, so visitors can also peruse specific articles. Social media should be as accessible from your website, and your blog should include social sharing buttons with each post. On the flip side, use social media to promote your blog posts and your webpages.

As for a comprehensive strategy, think about the strengths of each tactic individually and consider how to use them in a marketing campaign, for example. If you have a new fill-in-the-blank that you want to generate buzz about, use all three to their strengths to generate that buzz. With your blog, do a post that reveals just a piece of the fill-in-the-blank, including a call to action to download, or to register, or to buy, or whatever the proper action is. Your website should have a new page dedicated to the fill-in-the-blank, which can easily be shared on social media or promoted on the home page. Your blog post should also include a link to this page. Social media should be used to drive traffic to both pages, with an even smaller piece revealed to entice clicks.

Keep in mind that, "we have a new fill-in-the-blank! Click here to check it out," is neither enticing, nor revealing. It doesn't give any reason to check it out. This is an example of the talking about yourself problem that we discussed. It emphasizes you and the new thing too much without showcasing what's in it for the visitor or customers.

Why You Should Hire Me to Manage Your Social Media

Social media is a daily time commitment. If you, or your company, isn't willing to commit the time, then one of two things need to happen. Either limit the number of social networks you use to something that's manageable, or outsourcing your social media marketing. If you are choosing the latter, partly because you don't just want to use Facebook, then consider hiring me to do the rest! Here's why you should hire me to manage your social media:

I Have Proven Results

One of my social media marketing clients is a nitrogen tire inflation company called Nitrofleet99. When I started working on their social media presence, all the company had was a Facebook profile with about 15 fans. This was in June 2012. To date, November 2013, Nitrofleet99 has 383 fans on its Facebook page, an accomplishment based on some Facebook advertising but primarily on a content amplification and promotion strategy that focused on consistent and regular engagement. Part of consistent and regular engagement is updating your social media profiles every day while planning this content in advance. This strategy enables me to spend the day-to-day work engaging with followers while the research of appropriate content takes place well before this content is scheduled for sharing.

Since June 2012, I've also added a Twitter account and a Google+ account for the company. Not only do these presences exist, but both the Facebook page and the Google+ profile have ranked on the first page of Google for the term, "nitrogen tire inflation."

I Understand that Social Media Can't Work in a Silo

Part of what makes social media marketing difficult and time-consuming for businesses is that they consider it separate from the website and other marketing efforts. This is a huge mistake, as isolating social media means that your marketing efforts can't drive visitors and leads to the website (and the company), while eliminating a huge opportunity for the business to amplify the content and promotions happening on the website or in the email newsletter. My previous employer, for example, has a lot of great videos on its blog featuring different customers and services of the customer. However, these videos can only be found on the blog and can't be found anywhere on social media, YouTube in particular. Why my previous employer won't share these things on YouTube, or any other social network, is beyond me. Why are you creating this content if you don't amplify it through social media? By keeping these things to one or two platforms, instead of strategically using all of them to reach as many people as possible, you are essentially leaving leads and visitors on the table for your competitor to grab.

If You Need Content to Share on Social Media, I Can Do That Too

There's a 50/50 rule in social media marketing: 50% of what you share needs to be your own content, while the other half is the content of others. Most companies are surprised that their social media marketing efforts aren't entirely about the, but others do realize that your social media marketing doesn't matter too much if all you're doing is sharing other people's content. No one is going to be come a fan or follower (and they certainly won't become a customer) if you don't have any original research, or thought leadership, or helpful information of your own to offer. This is where I can come in. I can create blog posts, white papers, press releases, newsletter articles, essentially anything that would be awesome to share on Facebook or Twitter that you can slap with your company's branding. After all, the goal to accomplish with social media marketing is to show that your company is the one that can address the needs and pain points of your customers. By only sharing the content of others, you're really saying that it's your competitors and these other thought leaders who really know what they are doing.

I'm not an intern or college student whose a good fit for a social media role because I'm young or a digital native. I'm a good fit for the social media role because I know what I'm doing, and I've been doing this long enough to know how to understand a brand so that results happen on social media. I know how to use Facebook/Twitter/LinkedIn/Google+ to achieve the results the client wants to see.

Content and SEO are the Same Thing!

Get That Into Your Head Already!

An interesting problem that we run into regularly is that a client hires us to do business communications, such as press releases, blog posts, web content etc. That's great, but what the client also does is hire an SEO firm to do whatever it is they need to do. It's a problem because there are now two competing entities to do the same thing. Search engine optimization and content creation are the same thing! You only need one to accomplish both!

Without Content, What Will People Find on the Search Engines?

Perhaps there are technical aspects that the SEO firm emphasizes, like server capability, load times, and 301 redirects. Google's latest algorithm change, Google Hummingbird, emphasizes mobile search and the use of voice to conduct searches. Although we can provide the content, we wouldn't have anything to do with creating the mobile site and making sure that site works correctly. In those cases, an SEO firm might be best.

However, as we found with our problem, the SEO firm hired is tasked to do original content as well. Even though more quality, original content is better than less, there's no good reason to have both if all you want is original content. After all, if you don't spend time creating content, then what's going to come up under the keywords for which you want to rank? Yes, factors like domain name, meta description, backlinks, and social media matter, but even optimizing those aspects won't help with your search engine rankings if your content is thin, irrelevant, or just horrible. Businesses engaging in content marketing and business blogging need to understand that getting found online is only half of the story. You also need to think about what people will find when they do find you online, and that's when you need to think about the content.

It's the latter half of getting found online that's so difficult to get into the heads of small business owners and marketers who want to rank high on the search engines. Part of the importance in understanding this is that content marketing will get you there if you do it right. Search engine optimization isn't about gaming the search engines, and focusing on SEO without thinking about the content can get you into trouble. There are many SEO practices that may have been good at one point, but will now get you into trouble. These include keyword stuffing, overloaded keyword density, and cloaked pages. One of the newest "black hat techniques" is to add fake positive reviews on sites like Google+ and Yelp. Reviews on both sites show up on search engine rankings, so there's an incentive to do what it takes to get the positive ones. However, paying someone to write reviews or to add positive reviews of your own does violate the ethics guidelines of both sites.

The Two Aren't Competing. They Work Together.

Because they work together, hiring both a content marketing company (or writers, bloggers, content creators) and an SEO firm/consultant is redundant and a waste of money. Although it's obvious we're going to say that the money should be put on the content creators, the decision is ultimately up to you. The main point is that they work together, and that content is SEO because it's content that's showing up in the search engine rankings and it's content that people will find when they type in search terms. It's possible to create content that's search-engine friendly but also engaging and entertaining, so figure out how to do that and everything will fall into place.

Why You Should Hire Me to Write Your Content

Blogging for others is my bread and butter. It's how I've made a living and have built my professional reputation over the past few years. If you need content, whether it's web content, blog posts, eBooks, or white papers, then consider Allison Reilly as an option in getting those things done. Here's why you should hire me over anyone else to write your content:

I've Covered a Wide Variety of Industries

If you look at my portfolio, you'll see that my five years of writing and editing experience includes everything from identity theft to social media, from business answering services to small business technology. Even if I haven't covered your industry, or have only covered something similar, don't let that stop you from hiring a great writer. Industry experience is just one indicator of talent and success, and it's by no means an honest indicator of talent and success. My variety shows that I can be successful in any industry and that I can bring a fresh perspective to your content needs and content marketing strategy. Also note that most articles in my portfolio are at least 500 words, showing that I don't write short, fluffy articles that don't say anything at all. With every piece of content, I strive to provide something of value to the reader.

I Can Do Many Types of Content Marketing

Business blogging may be my bread and butter, but I'm not a one-trick pony. I can write things besides blog posts, such as press releases, white papers, case studies, web content, and email marketing campaigns. Although you may only need one type of content, it's best to have one versatile writer you can rely to do any type of content you may need in the future. It's better than hiring someone to do the blog, only to hire someone else to do press releases, and someone else to do SEO and web content. After all, content marketing is about all of the above, as you need multiple types of content across multiple platforms to maximize the strategy. You can get more out of your content if you do a series of blog posts, then turn that series into a white paper, then turn that white paper into a webinar.

Clients Love Me

My oldest client has been with me for almost three years! In that time I've written blog posts, press releases, and white papers with plans for additional content as well as no plans of stopping to write content anytime soon. Most of my clients have been with me for over a year, although I do have a few that have only become my client in the past two months. My clients wouldn't be my clients for this long if they didn't think I did good work and if they didn't think I could be trusted to deliver content on a weekly basis and to contribute to the business. To show you how much my clients love me, I have a testimonials from Nathan Strum, president of TelAssistant - Allied Offices:

I have been working with Allison for close to a year now and am extremely happy with her work. I was seeking a writer for our company blog about a year ago when I first contacted Allison. In the past when hiring a blog writer I have spent almost as much time helping the writer come up with ideas for the blog articles as it would take to write the article myself. Allison took charge very quickly and learned about our industry. She has been creating interesting articles for a year without the hand holding that most writers need. Our readership has increased and the arrangement is an overall success. We have doubled her work and will be adding more work to her plate soon. Her articles can be read at http://www.alliedoffices.com/blog and http://www.telassistant.com/blog.

The sooner the words are written, the better. Contact me today if you have a writing project for me!

How to Choose an Online Marketing Firm

This is one of those posts that got rejected by a client because of "overall writing style". I have no idea what this means. I've posted a comment on the client's profile to see if I can receive additional clarification and information on this rejection reasoning. Hopefully, I'll get a response in a few days (Zerys needs to approve the comment. Once that's done, the client will see it and respond, ideally). How do clients expect people to improve with feedback like this? If you don't like the darn article, just tell me that it sucks. If you didn't like the writing style, then tell me what you would have liked to see, or what you didn't like about the writing style. Since the client rejected the article, it's mine now and I'm going to publish it here. Nearly every business needs help with online marketing to some extent. Since it's hard to get by without engaging in some form of online marketing, there are tons of companies out there ready to offer services and to provide this solution or that solution for your Internet marketing woes. How do you sort through all these companies and pick the one that can best meet your needs and deliver the best results? Here's how to choose an online marketing firm that's right for your business:

Know What You Want to Achieve

Before starting any research, know exactly what you want to achieve with the help of an online marketing firm. Knowing what you want to achieve increases the chances of success. If you don't have set goals that you can communicate to a potential partner, then it will be difficult to determine if they've really helped you or if they are doing what needs to be done to improve your online marketing.

Knowing your goals also makes your research much more purposeful. If you need help with social media, for example, then you want to research online marketing firms who have had success in helping clients with their social media marketing. You also want to find companies who do a good job managing their own social media efforts as well (if they can't keep their own profiles updated, how will they treat yours). It's okay to ask for samples if a company doesn't have them readily available on their website or for download. Sometimes, a company won't want to put too many details about their clients on the web for the entire world (including their competition) to see.

Strong Support

Once you find a couple of online marketing firms that could work for you, contact them and see how long it takes to get back to you. Does the firm engage in an ongoing conversation, or do they just reply to your original email? This is an indicator of the personal service and attention you will receive from the company, and if they are willing to be helpful and to learn about your business. If they go straight for the sale, or if it takes a few days just to get any sort of response, then you know that firm isn't worth your time and money. However, if they offer pointers and explain how certain online marketing tactics would help you achieve your goals, then it's a better fit.

Experience in Your Industry

This isn't crucial for every business, but would be important to those in very niche or technical industries i.e. healthcare, financial services, technology. It also might be a good factor to use to narrow down your list of online marketing firms. Experience in your industry can be incredibly helpful because these agencies can take less time to get things done simply because time isn't needed to do additional research, to source an expert, and to learn about the industry. Their services are more expedient and will reflect a strong understanding of your industry. The company already has the information to execute a campaign and/or to offer services that can reach your target audience.

Don't Be Cheap, and Don't Pick the Cheapest

Sure, you can pay $5 an article or $20 a month for SEO services, but this doesn't necessarily mean that you'll receive the best online marketing services out there. There are too many stories out there of people who took this route, only to get hurt by Google's Panda and Penguin updates and are still struggling to reclaim their former glory. Yes, know your budget and stick to it as much as possible, but also make sure that your budget is competitive. With online marketing, you get what you pay for. If you're not wiling to pay for it, then you risk having the junior staff assigned to account or pushing away quality talent that would be worth those few extra dollars.

Choosing an online marketing firm isn't easy. There are so many to choose from, each offering different services and pitching a different solution to your needs. To choose the one that's best for you, know what you want to achieve and find a firm who's willing to learn what you want to achieve and to provide the solution that does that. If you can find a company that's worked in your industry and has a good price, then all the better.

How Do You Define Quality Content?

And is more quality necessarily better or desired?

This is a question that I struggle with every time I have to work with Zerys, or that I think about having to work with Zerys. Zerys is a project management tool designed specifically for content projects, with a built-in marketplace of thousands of professional writers. There's some great writers on Zerys, and out there in general, but it seems that for every great writer there's at least one horrible writer competing against them, wanting to do work for me but really just making me incredibly frustrated (I could do a whole post on the stupid things these people write and expect to get paid for).

But, they somehow got into the system, which makes me wonder about this idea of "quality content". When it comes to the content that's needed for content marketing projects, you of course want stuff that's quality. But, I do think that part of the definition of quality is something that's just good enough to engage the reader and to accomplish the marketing goal. I also think that quality content should include formatting, such as subtitles, bullet points, numbered lists etc. There aren't enough writers (and even clients) out there who understand how these small things bring great value to a blog article or a web page.

Quality is Objective, To a Point

Everyone can agree that quality content doesn't have any spelling or grammatical errors. Quality content makes strong arguments and backs those arguments well. Quality content is easy to read and doesn't have awkward phrasing. After that, quality is subjective. Things like tone, length, and perspective, and what's preferred, differ from person to person. Those things change depending on the comment format and the specific marketing goal. The objective parts of quality have no excuses. Those parts can be fixed and improved upon as you practice writing and as you revise. The subjective parts needs to be known before you even start writing, as they can make a huge difference in what needs to be written and how. An article that's meant to inform will need to be written differently from one that's meant to persuade.

I bring this up because one of the most common complaints I get from potential clients about my writing is that "it's not the style we wanted" or "prefer a different style."

I don't know what that means.

If you do, please explain it to me. "Style" can mean a whole range of things while meaning nothing at all. Style includes diction, sentence structure, organizational structure, and writing goal (to inform, persuade, or entertain). It could also be a euphemism for, "I didn't like it." The latter is at least somewhat constructive criticism that I could work with and think about with my current clients and with my next new client. I can't do anything with, "prefer a different style." On the one hand, style is relatively easy to fix. I just need to know the style that's preferred. On the other hand, I also suspect that those clients don't really know what style they want, and because they don't know what they want, they can't take the time and to work with me to improve or to do better.

You Don't Need Hemingway to Do Your Blog

Even if Hemingway was alive and available, I'm really not sure how many people would jump at the opportunity to have him write the blog. He probably doesn't have the right style, or wouldn't end every blog post with a call-to-action to call the company, and certainly wouldn't care enough about keyword density. Somehow, I think that some would argue it's too much quality or not the right kind of quality.